Frequently Asked Questions
Everything you need to know about our natural hair and body care products.
Are Noughty products truly 100% natural?
We pride ourselves on being 97% natural. The remaining 3% includes essential preservatives to ensure product safety and shelf life, plus fragrance to give you that signature Noughty scent.
Are your products vegan and cruelty-free?
Absolutely. All Noughty products are 100% vegan and Leaping Bunny certified cruelty-free. We never test on animals, nor do we use any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Do Noughty products contain sulfates or silicones?
No, we are strictly 'noughty' when it comes to harsh chemicals. All our haircare ranges are free from sulfates, silicones, parabens, and petrochemicals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout experience.