Returns & Refunds Policy
We want you to love your locks, but if you are not 100% satisfied with your Noughty purchase, you can return your items within 30 days of receipt. Please ensure products are unused and in their original packaging to qualify for a full refund.
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to send back.
Pack Your Products
Securely package your items in their original box and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing